Welcome to KaliT317!

 

Store Policy
   We’re proud to offer handmade skincare and body-care products crafted with care, honesty, and premium natural ingredients. Every batch is made in small quantities to ensure freshness and quality.

 

Processing Time

   All orders are processed within 3–5 business days. Once your order ships, you’ll receive a confirmation email with a tracking number. Please allow 2–4 business days for delivery within the U.S., depending on your location.

 

Shipping

   We currently ship only within the United States.
   All orders are shipped from Kansas City, Missouri via USPS or UPS. Shipping costs are calculated at checkout. KaliT317 is not responsible for delays due to postal service issues, weather, or other factors beyond our control.

 

Order Accuracy

   Please double-check your shipping address before submitting your order. Once an order is placed, we cannot guarantee changes to the shipping details.

 

Product Quality

   Each product is handcrafted with care. Due to the handmade nature of our items, slight variations in color, scent, or texture may occur — these do not affect the product’s quality or performance.

 

Return & Refund Policy

Because our products are handmade and personal-care based, we cannot accept returns on opened or used items. However, your satisfaction means everything to us.

 

Refunds

Refunds are available only for items that arrive damaged or defective.
To request a refund:

1. Contact us within 7 days of receiving your order at [your business email].

2. Provide your order number and clear photos of the damaged product.

3. Once your claim is reviewed and approved, your refund will be processed back to your original payment method.

 

Returns

If you received the wrong item or wish to return an unused item, contact us within 7 days of delivery. Returned products must be unopened, unused, and in their original packaging.
Customers are responsible for return shipping costs unless the error was ours.

 

Exchanges

Exchanges are available upon request once the original item is returned in unused condition. To initiate an exchange, contact [your business email] and include your order number.

 

Final Sale

All custom or clearance items are final sale and cannot be returned or exchanged.